Risk-Free Shopping with Stride Well

We believe in our products, and we want you to feel confident in your purchase. That’s why we offer a 30-day money-back guarantee.

How It Works

If you're not 100% satisfied with your Stride Well shoes, you can return them within 30 days from the date of delivery.

Simply follow these steps:

1. Email our customer support team at hello@stride-well.com with your order number.
2. We will provide return instructions and a return address.
3. Ship the item back in its original packaging and condition.
4. Once received, we will process your refund within 3-5 business days.

Eligibility for Returns

To qualify for a refund, the item must be:

• In its original, unworn condition.
• Returned with all original packaging.
• Not damaged or altered in any way.

Refund Processing

Once we receive your return, we will process your refund to the original payment method within 3-5 business days. Please note that return shipping costs are the responsibility of the customer.

Exchanges

If you need a different size or style, we offer easy exchanges. Contact us at hello@stride-well.com for assistance.